A great, free CRM solution for small biz who are project based - consultants, trainers, etc. And if you use Google Apps it's especially awesome! - Captured Live on Ustream at www.ustream.tv
NiceOffice - a web based CRM system that empowers the Blackberry as it's prime user tool. This is too good not to take a look at if you're a small business with less than 10 salespeople.
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