Toughbook – Once Again the Favorite Notebook for the Nations Favourite Energy Supplier
British Gas is the largest national provider for supplying energy and Home services to millions of households and businesses across Great Britain. In order to maintain their position as ‘Britain’s favorite energy supplier’ they need a team of engineers and managers with all the necessary information right at their finger tips, wherever they are. That’s why British Gas keeps choosing Toughbook, the ruggedised notebooks from Panasonic, that help to increase efficiency and reduce paperwork- whilst withstanding the tough daily challenges thrown their way. “The decision was made to look at all the options for the next generation laptop for our frontline managers. We looked at a number of different products and decided that to stick with Panasonic Toughbook was the best decision for us.” Jon Fyffe, Business Systems Manager, British Gas. Providing Rugged Solutions to Tough Challenges For over a decade British Gas has been equipping its service engineers with fully ruggedised Toughbook models, designed perfectly to withstand the challenging environments faced by engineers servicing boilers and repairing central heating systems. A need was then identified for the Technical Support Managers to upgrade their current CF-18 laptops with a new rugged IT companion for the road; to help make their job easier to perform and increase efficiency. The Technical Support Managers (TSM’s) at British Gas manage and coach teams of service engineers who maintain and repair central heating systems …
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